Privacy matters. CPAPflow recognizes the importance of our customers’ privacy, and takes a number of steps to protect that privacy. The following discloses the information gathering and dissemination practices for our Web site.
Non-Personal Information that We Collect
We automatically collect non-personally identifiable information from you when you visit our Site. This information includes your Internet Protocol (“IP”) address, which is the number automatically assigned to your computer whenever you access the Internet. This number does not identify your name, email address, or other personal information. We use your IP address to help diagnose problems with our server and to administer our Site.
PERSONAL INFORMATION THAT WE COLLECT
We may collect your personally identifiable information, such as your name, shipping address, billing address, email address and phone number and, in the course of processing your order, or when we otherwise communicate with you. For example, through the order forms on our Site, we collect personally identifiable information necessary for shipping products that you purchase.
We do not capture or store your sensitive financial information beyond your billing address. CPAPflow.com relies on secure hosted pages of a third party payment gateway, Authorize.NET to capture your credit card transaction, never storing credit card number on our server or internal network.
INFORMATION FROM OTHER SOURCES
Information that you give us may be combined with other personally identifiable information (such as order history and demographic information) from third-party sources to make our marketing efforts more efficient. Examples of other information we receive from third-party sources include updated delivery and address information, which we use to correct our records and deliver your next purchase or catalog more easily.
USES OF YOUR INFORMATION
Financial information that is collected is used to bill you for products that you request. Contact information from the order form is used to send orders and information about our company to you. You may opt-out of receiving future mailings; see “How to remove your name from our mailing, sharing or email list” below.
If you register for email or if you provide your email address to us, we will send you emails. These emails will inform you of our launch of new products, of special sales, or of promotional offers from our partners. If you currently receive our emails and do not wish to continue receiving them, please see the “How to remove your name from our mailing, sharing or email list” section below.
We use your shipping address to ship your products to you and to send catalogs and other mailings to you. We use your billing address, if different than your shipping address, to verify your billing information. We never share our customer names or addresses, e-mail addresses or other personally identifiable information, other than to the extent described in the ìConsenting to Uses of Your Informationî section below. If you do not wish to receive catalogs or other mailings from us, please see the “How to remove your name from our mailing, sharing or email list” section below.
DISCLOSURES OF YOUR INFORMATION
We do not disclose your personal information to other companies, persons or agencies, except for the purposes described below:
Service Providers: We may employ other companies and individuals to perform certain services and functions on our behalf. Examples include operating and maintaining our Site, taking orders, delivering packages, sending postal mail and email, removing repetitive information from customer lists, analyzing data, providing marketing consultation and assistance, distributing customer surveys, processing credit card payments, and providing customer service. These companies have access to personal information needed to perform their services or functions, but may not use it for other purposes.
For Your Protection and Ours: We may release personally identifiable information when we believe it is appropriate to comply with applicable law regulation, legal process, or governmental request; enforce or apply our Terms and Conditions and other agreements; or protect the rights, property, or safety of CPAPflow, our customers, our employees or others.
Sharing: We may share your name and postal address with other reputable companies so they may send you catalogs about products of potential interest. We do not share credit card information or email address with these third parties. If you prefer that we not share your name and postal address with other companies, please see “How to remove your name from our mailing, sharing or email list” section below. With your consent, other than as set out above, you will receive notice when information about you might go to third parties, and you will have the opportunity to choose not to share the information.
HOW TO REMOVE YOUR NAME FROM OUR MAILING, SHARING OR EMAIL LIST
Our Site provides you the choice to receive communications from us at the point where we request information about you.
In order to remove your information from our database, to not receive future communications, to no longer receive our service, or to not share your name and address with other companies, please send an e-mail to email@example.com.
How to Correct your Name from Our Mailing, Sharing or Email List
In order to modify information previously provided, you may send an email to firstname.lastname@example.org
PROTECTION OF PERSONAL INFORMATION
We want you to feel confident about using CPAPflow to make purchases, and we are committed to protecting the personal information we collect. While no Web site can guarantee security, we have implemented appropriate physical, electronic and managerial security procedures to help protect the personal information that you provide to us.
CPAPflow does not sell merchandise for purchase by children. If you are under 18, you may use our website only with the involvement of a parent or guardian. Should a child whom we know to be under 18 send personal information to us, we will use that information only to respond directly to that child to inform him or her that we must have parental consent before receiving his or her personal information.
HOW TO CONTACT US
If you have any questions or concerns about the privacy or security of your information, you may contact us by sending an email to email@example.com
EFFECTIVE DATE: January 1st, 2014